Exchange & Store Credit Policy
No Returns
We do not accept returns for any products once they have been delivered.
If you are not satisfied with the size, fit, or have received a different item than expected, you may request an exchange or opt for a store credit voucher, subject to the conditions below.
Exchange Eligibility
To be eligible for an exchange:
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The exchange request must be raised within 3 days of delivery
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The product must be unused, unwashed, and undamaged
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All original tags, labels, and packaging must be intact
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Products that show signs of wear, washing, alteration, or damage will not be accepted
Exchange Charges
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A ₹100 exchange processing fee will be applicable on every exchange request.
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If the new product is priced higher than the original order, the customer must pay:
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The price difference, plus
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The ₹100 exchange fee
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If the new product is priced lower than the original order, the remaining amount (after deducting the ₹100 exchange fee) will be issued as store credit.
Store Credit Voucher
If you choose not to exchange your product, you may opt for a store credit voucher equal to the eligible value of your order (after applicable deductions, if any).
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Store credit is valid for 1 year from the date of issue.
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It can be redeemed on any future purchase made on our website.
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Store credit is non-refundable, non-transferable, and cannot be exchanged for cash.
Exchange Process
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Raise an exchange request through your order page or contact our customer support team within 3 days of delivery.
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Our team will review the request within 48–72 hours.
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Once approved, a reverse pickup will be arranged (where service is available).
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After the returned product passes quality inspection, the replacement item will be shipped or the store credit voucher will be issued.
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The complete process may take up to 10 business days, depending on pickup and delivery timelines.
Important Notes
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We do not offer refunds under any circumstances.
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All approved return requests are settled only through product exchange or store credit voucher.
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The company reserves the right to reject any request that does not meet the above eligibility criteria.
